COMPETITIVE INTELLIGENCE TO MAKE YOUR BRAND A SUCCESS.

BRAND AUDITING. WE’LL TAKE AN OBJECTIVE LOOK AROUND.

Sometimes we’re too close to our brand to really make the changes necessary for over-the-top success.

That’s where we come in with a Brand Audit.

I’ll evaluate your business’ branding and marketing strategies to determine where the gaps are, and I’ll help you develop new strategies to fill in the gaps to empower your brand for success! I’ll give you my proven guidance – gleaned from working with top-notch experts, industry thought leaders and multi-talented, world-renowned creatives for more than two decades – to help you meet your goals and maximize your potential.

VOICE OF CUSTOMER (VOC) SURVEY

Find out what your customers think.

We’ll develop a survey comprised of 10 to 15 questions to ask a target audience (e.g., employees, key stakeholders, or customers) about their experience with your brand, customer service, products, website, etc. Common customer experience metrics sought after in a VOC survey include service satisfaction, feedback, net promoter score, etc. Then we’ll analyze the responses and provide a report with what we have learned from the VOC survey, and recommended next steps for improvement and growth.

BRAND AUDIT

Review and assess just your branding.

We’ll take a deep dive look at your brand and provide thoughts and insights on how you can improve positioning, messaging, and consistency. You’ll get a report with feedback and actions to take to enhance your brand & marketing.

Competitor Audit

Review and assess your competitor’s branding.

We’ll conduct an analysis of your key competitors public and readily accessible branded marketing and communications. We’ll provide thoughts and insights into what they are doing well, and opportunities you can take advantage of to better position yourself in the market.

COMPETITIVE AUDIT PACKAGE

Comparing you to your competition.

We’ll perform both the Brand and Competitor audits, and then provide a comparative analysis to unearth critical opportunities for building a reputable (and believable) position in the market.

DEEP BRAND AUDIT PACKAGE

A deep dive inside and out.

This service package combines all three of our brand audit services (VOC Survey, Brand Audit, and Competitor Audit), providing deep insights into what makes your organization tick, stand apart from the competition, and how a target audience perceives your brand.

Ready for insights from a brand audit?